Thank you for your feedback about Bing. To improve how your ideas are shared and discussed, we've created the Bing Insider site. As a result, the Bing Listens portal will be shuttered soon. We look forward to getting more of your feedback at bing.com/insider. Thanks!

Ideas

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  1. BING IS NOT SET UP FOR FEEDBACK (YOU DON'T REALLY LISTEN, YOU JUST WANT OTHER PEOPLE TO FIX IT FOR FREE

    TRYING TO FIND PLACE FOR SOLUTIONS OR TO GIVE FEEDBACK. IT DOESN"T EXIST BECAUSE YOU DON'T HAVE TO STAFF TO DEAL WITH FEEDBACK ANYMORE. WHEN I WAS LURED TO VIEW AN ARTICLE ABOUT CHILD BRIDES IN MUSLIM COUNTRIES, MY BING REWARDS AUTOMATICALLY CHANGED TO ARABIC, EVEN THOUGH SETTINGS IS STILL US. NO WAY TO FIX OR PROVIDE FEEDBACK.

    4 votes
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      2 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
    • how do I contact a bing rewards agent? the contact bing rewards support loops me around to the same page

      Make contacting support easier. when you click on the support link and answer the question and pick bing rewards when your question isn't answered the issue part is grayed out. When you click talk to a person about bing rewards it takes you right back to the page you started from.

      1 vote
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        4 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
      • Bing Rewards is a classic BAIT & SWITCH or INTERNET FRAUD

        They promise you rewards only to have you give them a lot of daily searches over and over to help them compete with Google only to NOT DELIVER THE REWARDS TO YOU.

        You search and search building up enough points, in my case I went for the 1 year of XBOX LIVE, building up 3000 points over 4 months time only to get the redemption immediately DECLINED.

        If it's not the classic BAIT & SWITCH then it's definitely INTERNET FRAUD on the part of Microsoft.

        I have seen talk of a class action suit on this matter and will now…

        22 votes
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          4 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

          Apologies for the trouble if your Xbox Live Gold order was mistakenly declined! We do monitor orders and accounts for fraudulent practices, and your order may have been flagged. (See our terms of use: https://www.bing.com/rewards/tou) We’d like to help straighten this out. Please contact us with your account details here: https://www.bing.com/rewards/contact If you have trouble accessing that link, please contact us here: https://support.microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=bingrewardssuspend&locale=en-us&ln=en-us

        • 3 votes
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            0 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

            We continually update our offers and rewards to optimize the program, and some of our redemption offers are only available for a limited time for qualifying members. We’re always adding more options, too, so check your redeem page often!

          • Allow everyone, new and old users to redeem Amazon, Gamestop, and Starbucks gift cards.

            Allow everyone, new and old users to redeem Amazon, Gamestop, and Starbucks gift cards. It's hard to recommend using Microsoft Rewards when there's no rewards most people would want. Also, on my personal account I have the Amazon gift card set as my goal and I have almost 9000 points, but when I try to redeem it, it tells me there's an issue and won't let me. I can't redeem what I've been working towards? How is that fair? Please just fix this or at least give a real reason why this is happening, then all the hate and bad…

            4 votes
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              0 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
            • My Places measurement functionality

              Microsoft had better bring the My Places measurement functionality over to the new Bing Maps. If they don't, there are 400 engineers at a firm in Boston who will never use Bing again. Ever.

              1 vote
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                0 comments  ·  Maps  ·  Flag idea as inappropriate…  ·  Admin →
              • Microsoft Rewards

                So, I got the email about the transition from Bing Rewards to Microsoft Rewards.

                All I want to know is this: will Amazon / Starbucks gift cards still be available? Or will we only have the option of buying Microsoft products?

                11 votes
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                  4 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

                  We’re regularly updating our offers and rewards, and some redemption offers will only be available for a limited time to qualifying members. We’ll continue to add new redemption options, so keep an eye on your redeem page!

                • Fix your live support for Bing Rewards. It does not work, Why level 1 start for old member (2014 start)

                  Need to fix your live support for Bing Rewards. Tried it and it goes to back to ask a question area. I am trying to find out why I am starting a month at level 1 when I have been a member for years and see that al those that were part of the program before Aug. 2016 retain level 2/ Yet I am not.

                  1 vote
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                    0 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                  • Windows Map App needs to view Bing Map Collection

                    Windows Map Application integrated with Bing Map "Collections."

                    I've been adding collections to Live (Bing) maps for years. I like that the Windows Map application integrates with my Favorites. And if it could expose my Collections as well, that would be awesome!

                    3 votes
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                      0 comments  ·  Maps  ·  Flag idea as inappropriate…  ·  Admin →
                    • Update the virtual agent drop down menu and links

                      The virtual agent does not give you "Microsoft Rewards" as an option on the drop down. It still shows "Bing Rewards." If you select "Bing Rewards" it takes you to: https://www.bing.com/rewards/faq?meru=%252f. Please update it to "Microsoft Rewards" and change the link to: https://go.microsoft.com/fwlink/p/?LinkID=823675.

                      3 votes
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                        1 comment  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                        • Why cant i Redeem my bing points for Amazon or Hulu?

                          I am unable to redeem my bing points for Amazon or Hulu. I do not see that option..why is that??

                          1 vote
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                            1 comment  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi and thanks for reaching out. We continually update our offers and rewards to optimize the program, and some of our redemption offers are only available for a limited time for qualifying members. We’re always adding more options, too, so check your redeem page often!

                          • Bring back Amazon card...or add Spotify Gift Card

                            I know that you guys don't have an infinite amount of Amazon Gift Cards and I don't even know why it's unavailable. If you add Spotify Gift Card to the shop you will attract so many more users cause everyone wants spotify premium!

                            37 votes
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                              28 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

                              We wanted to let you know that most members now see the Amazon gift card back in their redemption center. If you don’t see it in your rewards account, we apologize for the ongoing delay and appreciate your patience as we work to get them back. We’ll continue to take your Spotify suggestion into account as we plan future improvements to the Bing Rewards program. Thanks again for your feedback!

                            • Add more e-sports related content such as CS:GO and League of Legends

                              E-sports are a fast growing field in today's sport entertainment industry. Teams from around the world compete professionally in pools that can reach the millions of dollars. Why doesn't bing show any new or updates on this?

                              719 votes
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                                17 comments  ·  Bing Predicts  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello Bing Users, you asked and we listened. Last month, we shipped our first experience for eSports for Dota 2’s The International 2016. In addition to showing daily match-ups and dates, our data scientists at Bing Predicts engineered a model that predicts winners and losers of each match, and ultimately the tournament. You can read more about it on our blog post (http://blogs.bing.com/search/august-2016/Bing-Predicts-eSports-Dota-2’s-The-International)

                                League of Legends fans: we hear you, and we are happy to announce that LoL Worlds Championships are going to be our next experience! We will keep you updated on our blog when that ships

                              • will the amazon gift cards be coming back?

                                They are listed as unavailable currently. Do y'all have a ballpark estimate of how long this will last?

                                139 votes
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                                  32 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                                • Update your "Bing Rewards" page https://www.bing.com/rewards/faq?meru=%252f to "Microsoft Rewards" to demonstrate attention to detail

                                  Seriously, such a big deal was made about switching from "Bing Rewards" to "Microsoft Rewards" yet no one bothered to update any of the support pages (or even the drop down for the virtual agent). Also, the virtual agent does not allow you to speak to a person when ever you select "Bing Rewards." Instead, it dumps you into an endless loop of:
                                  "I'm Microsoft's new virtual support agent. Describe your problem and I'll look for the best solution. You can also ask to talk to a person at any time."

                                  "talk to a person"

                                  "Okay, tell me more about…

                                  3 votes
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                                    0 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                                  • No gold status discount on Microsoft Rewards?

                                    With the new Microsoft Rewards, I'm no longer seeing a gold status discount. When I try to file a help claim, there is no way to do it. Just FAQs.

                                    5 votes
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                                      0 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please bring the Microsoft Reward to Canada

                                      Please bring this program into Canada. So that we don't need to change location to earn credits.

                                      Another question, even set my Microsoft account as in US, I still cannot redeem the gift in the store.

                                      3 votes
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                                        0 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Bing SPAM with no way to unsubscribe - HELP

                                        I keep getting Bing rewards spam emails that claim I subscribed, yet there is no unsubscribe link and I can't find any way to shut this **** off in my Microsoft profile. Shame on Microsoft. So Bing Listens, why are you sending marketing email with no way to unsubscribe? You have been reported to spam at uce dot gov

                                        1 vote
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                                          3 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →
                                        • The Level 2 feature is not working. I'm Level 2, "5 points per Bing Search, up to 250 points per day" but only allows me 150

                                          The Level 2 feature is not working. I'm Level 2, which is "5 points per Bing Search, up to 250 points per day" but only allows me 150. Also, it's IMPOSSIBLE to actually talk to a Bing Rewards person live or via email. The help system sends me in an endless loop

                                          1 vote
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                                            1 comment  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello and thanks for your feedback! As a level 2 member, you can earn up to 150 points per day by searching on your PC and up to 100 points by searching on a mobile device. These combined will get you up to 250 search points. To search on mobile, you can download the Bing app or log in to your account in your preferred mobile internet browser. Thank you for being a loyal Microsoft Rewards user.

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